Our 30-day return policy

At Pro Golfer, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it to us within 30 days of delivery for a refund or exchange. Please note that the following conditions apply:

Contact Us First

Please, do not send us anything without first contacting us! Please do not send your purchase back to the manufacturer. It’s very difficult on our customer care team when we get packages that we’re not expecting. They usually have no name, order number, or reason for return.

We’re not mindreaders, unfortunately, so please get in touch with us first at

To complete your return, we require a receipt or proof of purchase.

Cancellations and changes to orders

You can cancel or edit your order within 24 hours of placing it. Please note that orders are processed quickly, so let us know as soon as possible if you need to make changes. If your order has already been dispatched, it cannot be canceled. For more help canceling or changing an order, please send an email to, including your order number.

Return/Refund Process:

If you want to return or exchange your order, simply contact us at within 30 days of delivery and we’ll begin the return process.

Here are your packing instructions:

  • Make sure that when you send us a return you include everything that was sent to you, including packaging and accessories. They also need to be in original condition.
  • Affix the mailing label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side.
  • Ship your package according to the shipping instructions in your email.
  • We will provide a free shipping label for your eligible returns.

If you did not receive a return label, please send an e-mail to

Note: To be eligible for a return/refund, the item must be unused/partially opened and in the same condition that you received it. It must also be properly packed.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If it’s an exchange, we’ll ship out the replacement product.

Late or missing refunds

If you have not yet received a refund, please check your bank or credit card company account. There is often a certain processing time before reimbursement is displayed. If you have done all of this and still have not received your refund, please contact us.

Return/Refund Conditions

  • Damaged or Missing part(s)

Our shipments go through rigorous quality check processes before they leave our warehouse; however, there is a slight possibility that the product could get damaged during shipment. We would be more than happy to replace or return your order under such circumstances. We would appreciate it if you could let us know of any damage or missing parts to your order the day you receive it at

Photos Required – Photos of the damaged item or missing part(s) might be requested by our customer service representatives. If no photos are available, which are needed for processing returns, returns will not be processed.

  • Incorrect items received:

We are proud of the robustness of our fulfillment process and that the right shipment would reach the right person at the right place. In case you receive items that are different from the ones you ordered. We will ship the right item to you at our earliest. Please send us an email at with the order number and complaint details.

  • Product Never Arrived

We understand how important it is for you to get your product so please allow 1-3 business days for your order to be successfully automated in our systems.

If you are looking to track your order or need more information on your order, please use our track your orders page to locate information about your order.

In addition, please make sure to ask your neighbors or anyone around your neighborhood that may have potentially received the item from the postal carriers.

If there is no information in regards to your order, or your item is lost in transit, please contact us at for our customer support team to get back to you and we will reach out to our shipping providers to help assist with your inquiry.

  • Exchanges

You also have the option to exchange an eligible item instead of returning it for a refund. Final Sale merchandise is sold as-is and is not eligible to exchange.

Item not applicable for a refund:

Several types of goods are exempt from being returned.

– Gift cards

– Some health and personal care items


To return your product, please email us at for the address. You will be responsible for paying for your own shipping costs for returning your item. We will only be handling the return shipping costs if the item arrived damaged or was damaged during transit and is now defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Thank you for shopping at Pro Golfer! If you have any further questions or concerns, please contact us at