RETURN & REFUND POLICY
You can cancel or edit your order within 24 hours of placing it. Please note that orders are processed quickly, so let us know as soon as possible if you need to make changes. If your order has already been dispatched, it cannot be cancelled. For more help cancelling or changing an order, please send an email to firstname.lastname@example.org, including your order number.
At ProGolfer, we want you to be completely satisfied with your purchase. If for any reason, you are not satisfied with your purchase, you may return it to us within 30 days of delivery for a refund or exchange. Please note that the following conditions apply:
Some items cannot be returned:
* Bundle discounts (unless the entire bundle is returned)
* Any item after 30 days from the delivery day
However, if your product is damaged or defective, these exceptions do not apply. In this case, please send an email to email@example.com, and we will work with you to find the best solution.
If you think your product is not suitable, you can return your product within 30 days from the date of delivery. To start a return, please send an email to firstname.lastname@example.org and initiate a return request.
Please note: Please ensure that the product is brand new and unused. All returns must be made using the original packaging.
For most ProGolfer product returns, you will get a pre-paid return label by an email that allows you to return the item to the ProGolfer warehouse.
If you want to return the goods in person, please email the return tracking number to email@example.com.
Please send all returns to:
300 Main Street, #884
Madison, Ney Jersey 07940
Please note that ProGolfer is not responsible for the shipping costs for self-returns.
Once the item returns to our warehouse, our team will inspect it. If it is brand new, we will refund it within 7 working days.
If you suspect that your package is missing, please send an email to firstname.lastname@example.org to send the order number and tracking number to our customer service team so that we can initiate a lost package claim. This claim will help retrieve your lost or lost package. The process will take 7 days until the official confirmation from the shipping company can be received.
When you place an online order, we authorize your credit card to make sure sufficient credit is available. We can only issue refunds through the original method used to pay for the order. Depending on your credit card provider, it may take up to 10 business days for the refund to be reflected in your balance. If the original payment method is no longer available, we are happy to issue store coupons equal to the refund amount.
Thank you for shopping at Pro Golfer! If you have any further questions or concerns, please contact us at email@example.com